If a return or sizing swap is required, please send the item back to us at the below address:
Context Ridewear Returns,
5 Hodges Drive,
Malmesbury,
Wiltshire,
SN16 9GF
Please include a note containing the below information:
- Your name or order number
- If you'd like a return or size swap.
- If a size swap is required, state the item and size you'd like us to post you back.
- An intended return address, if it needs to be different to the one where the order was originally sent.
**Please be aware that we can only accept returns on items which have been tried on at home, not used out on the trails. ** if the kit arrives back to us and is dirty or has been worn or damaged and can't be resold, we'll send it back to you.
Returns within 30 days are preferred, but if an item has never been used, we don't mind accepting returns over longer time periods!
You will also be able to process a return request (known as an RMA request) through the confirmation emails that you receive from us when you order.
If you have any questions at all, please do contact us by email at info@contextridewear.co.uk